השירות ניתן בבתי העלמין שבאזור מרכז הארץ בלבד

Terms Of Use and Privacy Policy for the “Olamin” Site

General

  1. Welcome to the olamin.co.il Site, which provides gravestone and burial plot maintenance services, as detailed on the Site.
  2. The Site Owner and Operator is Caliber Communications Ltd., corporation no. 514992700, Yosef Karo Street 6, Tel Aviv (hereinafter: "the Site" and / or “Site Operator").
  3. The Site’s Terms of Use regulate the interaction between the Site and any person who browses and/or uses the Site or the information contained therein (hereinafter "Customer" and/or "User").
  4. Any use of the Site and the contents displayed therein, including reading, and browsing it, as well as performing any operation, including purchasing by the means of it, are subject to the Terms of Use, as set forth below. The Site’s User is requested to thoroughly read these terms. A User does not have to agree to these Terms of Use, however in case of disagreement he is required to leave the Site immediately and avoid using it. Using the Site indicates the User's consent and compliance to the Terms of Use.
  5. Using the Site confirms the User's consent to all its terms without any restriction and/or reservation. By using the Site, the User undertakes that he and/or anyone on his behalf hereby waives any claim and/or demand, whether direct and/or indirect, against the Site and/or any of its Operators and/or owners and/or managers and/or anyone on their behalf.
  6. The provisions are presented in masculine inflection for the sake of convenience, but equally refer to both genders.
  7. The section titles are provided for convenience and the Terms structuring and will not be used for interpretation.
  8. The Site may offer to replace and change promotions and benefits and also may at any time terminate them without any prior notice. Double discounts are not available unless otherwise stated by the Site Operator.
  9. Access and usage of this Site, alongside all content and/or information included in it and/or services provided by it, as periodically updated, are subject to the Terms of Use set forth below and provisions of any law applicable in the State of Israel.
  10. The Site and its contents are intended solely for private and non-commercial use, limited solely for the purpose of receiving its services. No product may be copied, reproduced, distributed, sold and/or displayed unless permission has been given in advance and in writing by the Site Operator.
  11. Any person or company performing any action on the Site, including purchasers (above and below: ("Customer") hereby declares, by performing the aforementioned action, that he has read these Terms and Conditions, understood them, and agrees to them.
  12. The Customer declares that he is eligible to perform legally binding actions. If the Customer is under the age of 18, he must inform the legal guardian regarding the provisions and regulations of the Site and receive due prior approval to carry out any operations on the Site.
  13. The service by the Site is provided within the territory of the State of Israel, in specific areas, as defined from time to time by the Site Operator at his sole discretion (above and below: "the Service Area").
  14. The Company may at any time and at its sole discretion change the offer and/or the range of products/ services displayed on the Site and also replace and/or add any of the products in the product list or remove any of the products/services from the list periodically, at its sole discretion.
  15. The Customer undertakes to indemnify the Site Operator of the Site for any damage caused to him/it due to the submission of false information by the Customer and disruption of Site operation.
  16. Instructional videos, photos, and product presentations are intended for illustration purposes only and do not obligate the Site Operator.

Order Placement

  1. When placing an order on the Site, the User will be required to provide basic details such as his name, address, e-mail address, telephone, and credit card number. For the order to be delivered quickly and without incident, correct details must be provided, otherwise the Site Operator will not be able to guarantee the order’s execution.
  2. We hereby emphasize that intentionally providing false information may be perceived as a criminal violation. Providers of false details may be subject to civil and criminal legal action, including claims for damages caused to the Site Operator due to Site operation disruption. Information provided by Site User will be used, inter alia, for special promotions or Site updates e-mailing.
  3. In the process of order placement, the Site will check the means of payment provided by the buyer, and upon receipt of the order by the credit card companies, the User will be notified that the order has been confirmed. It is hereby clarified that the transaction performer is charged for the cost of the purchased item immediately upon completion of order submission.
  4. The purchase transaction will be executed only upon ordering process completion and reception of charging confirmation from the relevant party by the Site Operator, in accordance with current interaction procedures. In case the transaction is rejected by the credit card company, the Customer will be notified accordingly. The completion of the purchase transaction is also subject to the requested items presence in stock as the ordering process is carried out.
  5. The order will be registered on the Site Operator’s computers and an e- mail confirmation will be sent, stating that the transaction will take place immediately upon purchasing process completion by the Site User. In case the confirmation email was not received, please contact customer service.
  6. The Site User will receive an invoice regarding the payment, upon its execution, to the email address provided at the time of purchase.
  7. The service packages on the Site are annual, which means the registration for services constitutes an annual subscription – services that will be provided for 12 months from the date of payment and will be renewed automatically according to the annually updated price list until cancellation by User by means of notifying the relevant party as stated in Clause 34 below.
  8. It is hereby clarified and emphasized that sending an e-mail regarding the order registration on the Site computer operating system does not constitute evidence of operation completion and sending the email does not obligate the Site operator. It is to be clarified that the Site operator's computer system records, which include a computerized and automatic record of all operations as performed on Site, constitute prima facie
  9. The order details as provided by the User by the order form and transaction registration on the Site's computers constitute a complete and final proof of the transaction eligibility.
  10. In case the transaction is rejected by the credit company, the User will receive a due notification and will be required to provide another means of payment.

Product Provision

  1. The starting date for each package offered on the Site is defined as the beginning of the calendar month following the order date.
  2. To ensure the order is carried out efficiently and without incident, all the details, as required by the Site must be provided accurately and must be up-to-date. If incorrect information is provided when placing the order, the Site Operator will not be able to guarantee due registration execution of the order.
  3. The Customer is responsible for checking the order confirmation sent by e-mail provided by him, to ensure the order contains no mistakes. No claim will be accepted regarding ordered items if they were not included in an order confirmation notice.

Return and Order Cancellation Policy

  1. This section provisions are subject to the Consumer Protection Law, 1981 (hereinafter: "the Law").
  2. The User is not eligible to cancel the package before receiving service for a whole year. Thereafter, the Customer may cancel the transaction with 30 days’ notice.
  3. In case the Customer is eligible to cancel the transaction made by him, the credit card by the means of which transaction was made will be credited accordingly.
  4. Transactions made using direct (debit) cards cannot be credited, therefore money return will be carried out by bank transfer.
  5. Notice of transaction cancellation of or product change/ replacement will only be made by notification to the e-mail address as follows:
  6. In case a customer is interested in replacing a product with another, please contact our customer service department.

Site Liability

  1. The information presented on the Site should not be construed as an undertaking concerning any result and/or liability concerning performance of the services offered by it. The Site will not be liable for any possible direct or indirect damage caused to the User as a result of relying on information presented on the Site and/or links to other Sites and/or any other internal and/or external information source and/or use of the services presented by it.
  2. The entire Site, alongside all the information presented by it, is offered to the public as is, and will be as accurate and correct as possible, however, note that the information may be incomplete or, alternatively, might contain technical or other errors.

Intellectual Property

  1. All copyrights, trademarks, and intellectual property on the Site, including the Site content, design, and any software, application, computer code, graphic file, image, text, and any other materials the Site contains, are the sole property of the Site Operator. Copying, photographing, distributing, publicly displaying, or handing over to any third party of any of the above is strictly prohibited.
  2. It is prohibited to reproduce, copy, publish, market, distribute and/or produce derivative products of any part of the Site.
  3. The Site’s domain, the Site, the brand name, the trademarks (whether registered or not), software developments to be developed by the Site operator etc. – are sole property of the Site Operator only. The above mentioned may not be used without their prior written consent. All information and/or display items appearing on the Site, including graphics, design, verbal presentations, trademarks, logos alongside edition and display of these, are the exclusive property of the Site and/or anyone on its behalf. The content displayed on the Site may not be copied, reproduced, distributed, published, or used in any other way unless the Site Operator has given his consent, in writing and in advance. Site browsing does not grant any permission and/or right. All products displayed on the Site are regarded as the intellectual property of the brand owner and / or a third party who and/or any of whose agents has the brand owner’s permission the use any of the above.

Site Operation Termination

  1. The Site reserves the right to terminate its operation and/or to cancel a Customer's order at any time and at its sole discretion.
  2. If an order is canceled due to the Site's decision, the Customer will be credited for some of the services not consumed and pre-paid (i.e., if the cancellation occurred after two months, he will be credited for the additional ten months paid in advance).
  3. If the Site ceases to operate and/or cancels a particular Customer’s order, due to an error in the product description, incorrect pricing and/or any other reason, the Customer hereby waives any claim and/or demand against the Site and/or any of its Operators. Alternatively, the Site Operator may approve the terms of the new transaction in its sole discretion.

Miscellanea

  1. The Terms of Use of the Site and the services included in it apply when browsing the site through any computer or other communication device (such as: cellular phone, tablet, PDA, etc.). They apply to the use of the Site both on the Internet and on any other network or means of communication.
  2. The Site reserves the right to change the Terms and Conditions from time to time, to add or subtract from them, in relation to the entire Site, or any part thereof, at its sole discretion and without the obligation of providing a warning and/or prior notice. The sole and complete responsibility for being versed in the Terms and complying to them applies to the User alone.
  3. The Site does everything within its power to ensure the accuracy of the information presented on it, nevertheless it is hereby clarified that certain inaccuracies or errors may occur in good faith and the Site will not be held responsible for any issues arising from those errors or related to them.
  4. Any conduct and/or action of the Site Operator, which is in favor of the Site User, performed outside the limits of Site usage and contrary to the Site regulations, is purely voluntary and will not be regarded or considered a waiver on its part.
  5. In case computer faults temporarily disrupt Site usage, the Site Operator will act to address them as soon as possible, and the Site Users hereby waive any claims or demands against the Site concerning events that could occur during disruptions and their handling.
  6. In any case of discrepancy and/or contradiction between these regulations, and any publication and/or other information published and/or otherwise provided by the Site operator and/or anyone on his behalf, concerning the Terms of Use and product purchasing on Site, including social media, the provisions of these regulations will prevail in every aspect.
  7. The prices presented on Site include VAT according to the law, and it is hereby clarified that the final price is the price shown on the credit information page.
  8. The jurisdiction applicable to your order and these regulations is exclusively the Law of the State of Israel. The exclusive jurisdiction for any matter and dispute is Tel Aviv District Court.

Privacy Policy

Privacy policy for the olamin.co.il website usage

Introduction

Our site visitors’ privacy is our highest priority and a matter of personal commitment. This policy clarifies our methods of processing your personal information.

Your consent to use of cookies in accordance with the terms of this policy, as presented during the first visit to our site, permits us to use cookies every time you visit the site.

Information provided by the user Certain services provided by the Company's websites require prior registration and login, including inputting essential identity information. These are details provided by user by his/her own initiative, such as name, residential address, type of desired products and/or services, means of payment as applicable, appropriate means of contact with the user, including e-mail address, etc. This is the information that you consciously provide during registration on the sites or for services provided by them and/or by the means of them. The fields where information entry is mandatory will be duly marked. It is impossible to register for services or applications that require due registration without providing the necessary information in the “required fields”, if personal information is essential either for marketing purposes, registering for site services or purchasing products/services. The website will require only the information necessary for the service to which you have registered.

Information collected about the Company's website's users. Some of the information collected during your browsing of the Company's websites is statistical, and does not include personal identification, or is stored alongside your details. Such as: the advertisements you read on the site, pages viewed, offers and services you were interested in, the Internet address (IP) by which you have connected, the operating system (USER AGENT). All the above do not identify the user.

Information use

As you use the Company's websites, the Company may accumulate information about your browsing preferences, such as articles and videos you have watched and read, the purchased products, advertisements you were exposed to, pages viewed, etc. The Company retains the above information in its databases, and it will only be used in accordance with the law and the provisions of the Privacy Policy detailed hereinafter in this document, exclusively for the purposes listed below: improving and enhancing the services and content offered by the site and their adaptation to provide better consulting. For this purpose, the Company mostly employs statistical information, that does not identify you personally. The info is used to enable usage of various site services, including creation of personal space, or receiving articles and news tailored to your preferences, as well as purchasing products and services on the site. The Company's website may periodically e-mail information about its services as well as other marketing and advertising material, including material from third parties. Such information will be sent to you upon receiving your express consent. You may notify the Company and at any time of your intention to unsubscribe from any mailing list, as specified on the mail sent to you.  Nevertheless, the Company's website will not disclose your personal information to advertisers. Information disclosed to third parties, including advertisers, for the purpose of analysing, collecting, and providing statistical data, will not include any identification details. For the proper operation and development of the site, the information used for this purpose will not be passed on to third parties, except to the extent permitted under this Privacy Policy, as updated from time to time. Similarly, for any other purpose, set forth in this Privacy Policy or the Terms of Use of any of the relevant services on the Company's website. 

Providing information to a third party

The Company's website will not disclose your personal information and information collected about your on-site activity to third parties if the information or data identifies you personally, except in the cases listed below: if the Company is obliged by law and/or court order to provide your personal details or information about you as aforesaid. As you purchase products or services from third parties on sites, the necessary details will be transferred to the third party for the purpose of providing the products/services and maintaining contact with you. Also, in case you participate in any activity shared by the Company and a third party, it is possible that the third party will also be entitled to be exposed to information regarding your browsing and participation in said activity. Your personal information may be disclosed in case you commit or attempt to commit a violation of the Company's website's Terms of Use of and/or Terms of Use of any services offered by it, or in case you perform illegal activity on the Company's website and/ or in connection with it, as well as in any dispute, litigation, or legal proceeding, if and to the extent that any will occur between you and the Company. The information also may be disclosed in any case the Company deems it necessary to avoid significant losses to you or a third party. 

Cookies

The Company's website uses "cookies" for proper daily operation of the website, including collecting statistics concerning website usage and data verification, to adjust website browsing to your personal preferences pattern and information security needs.

Information collection for statistical purposes

The site and the Company are supported by various companies that provide site usage statistical analysis. The companies collect and analyse statistical data, intended for analysis, research, and control purposes.

Information Security

The Company ensures that its systems and sites are operated under an adequate level of information security. Nevertheless, though information security reduces the risks of unauthorized intrusion into the Company's computers and sites, they do not confer absolute immunity from hacking under any conditions.

 

The Right to Review Information

Pursuant to section 13 of the Privacy Protection Law, 5741-1981, every person is entitled to review the information concerning him/her, as stored in a database, either by himself, and/or his attorney, duly authorized in writing or by a legal guardian. If a person, following the review, finds the information concerning him/her to be incorrect, incomplete, obscure, or out of date, he /she may contact the database owner and request to correct or delete the information. Such a request should be sent to website administration by email: support info@olamin.co.il.

Privacy Policy Changes

The Company may change the Privacy Policy provisions from time to time. In case fundamental changes are made in the instructions regarding the use of personal information provided by you, a due notice shall be given on the company's websites.